n33 Privacy Policy – How Your Data Is Handled

When you register on n33, we collect personal information that is necessary to create and manage your account. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals accurately. When you use the platform — whether on desktop or through the mobile app — we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us detect suspicious activity, prevent fraud, and improve the overall performance of the platform for Philippine users. We may also collect information you voluntarily provide when contacting our support team, such as the content of your messages and any attachments you send. All data collection is carried out in accordance with the Philippine Data Privacy Act of 2012 and its implementing rules.

The personal data we collect is used primarily to operate and maintain your n33 account, process your transactions, and deliver the sports betting and casino-style entertainment services you signed up for. We use your identity and age verification data to ensure that only eligible Philippine players aged 21 and above can access the platform, in compliance with local gaming regulations. Your contact details are used to send you account notifications, security alerts, and — where you have opted in — promotional communications about new offers on the Promotion page. Technical and behavioural data is analysed to detect fraud, prevent money laundering, and maintain the integrity of the platform for all users. We may use aggregated, anonymised data for internal analytics and product improvement — this data cannot be used to identify you personally. n33 does not use your personal data to make fully automated decisions that produce significant legal effects without human oversight. If you have questions about how your data is used, visit our FAQ page for more details.

n33 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their services. All third-party partners are contractually required to handle your data securely and in line with applicable Philippine privacy laws. We may also disclose your information to regulatory authorities, law enforcement agencies, or gaming regulators when required to do so by law or in response to a valid legal request. In the event that n33 undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change. We do not share your data with other players or make your account details publicly visible in any way. Any disclosure beyond what is described here will only occur with your explicit prior consent.

Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and processed, and this Privacy Policy is our primary means of fulfilling that obligation. You have the right to access the personal data we hold about you and to request a copy of it at any time by contacting our support team. If any of your information is inaccurate or incomplete, you have the right to request that it be corrected without undue delay. You may also request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may withdraw your consent to receive marketing communications at any time by updating your account preferences or contacting support. n33 is committed to responding to all data rights requests within a reasonable timeframe and in accordance with applicable law.

n33 retains your personal data for as long as your account remains active and for a period thereafter as required by Philippine gaming regulations and financial record-keeping obligations. When your data is no longer needed, it is securely deleted or anonymised so that it can no longer be linked to you. We implement industry-standard security measures to protect your data, including encryption of data in transit and at rest, access controls that limit who within our organisation can view your information, and regular security audits. Despite these measures, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your n33 account and to enable any available two-factor authentication. If a data breach occurs that is likely to affect your rights and freedoms, n33 will notify you and the relevant Philippine authorities as required by law. You can help protect your own data by keeping your login credentials confidential and logging out of the platform when using shared devices. For guidance on account security best practices, visit the FAQ page.

n33 uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and analyse how users interact with the site. Essential cookies are required for the platform to operate and cannot be disabled — these include session cookies that keep you logged in during your visit. Analytics cookies help us understand which features are most used and where improvements can be made, but the data collected is aggregated and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites via our platform. The mobile app may use device identifiers for similar functional and analytical purposes, in line with the permissions you grant when installing the app. By continuing to use the n33 platform, you consent to our use of cookies as described in this section.